Terms and Conditions
Thank you so much for your interest in my services. I, Mac's Results Coach Eilidh MacInnes-Devine, am looking forward to working with you and helping you toward your health and wellness goals.
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Please note that all service purchases (including online products) are final and cannot be refunded or exchanged. As I provide online content in my membership packages which is accessible to you 24 hours a day, I cannot part refund memberships.
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Membership including Baby Steps: Prenatal, Baby Steps: Postnatal, Online Coaching, Bronze, Silver+ & Gold+.
Membership Terms and Conditions
Membership is on a rolling monthly or 3 monthly basis with payment made by direct debit. My gym observes certain holidays throughout the year and memberships are priced accordingly to accommodate that. You will be notified in advance of any closures.
Bronze Membership allows access to four in-studio, coached full-body strength sessions per month and access to the club programme (2 additional full body strength sessions) on the Mac's Results Training App. Clients will have access to the Mac's Results studio in Fyvie out with coached sessions (over 18's only, no children allowed). Clients will also have unlimited access to MacTV On Demand service, LTB Session X service and Nutritional Support. Unused sessions can only/may only be carried over at Mac’s Results' discretion.
Silver+ Membership allows access to six in-studio, coached full-body strength session per month and access to a personalised programme (up to 2 additional full body strength sessions) on the Mac's Results Training App. Clients will have access to the Mac's Results studio in Fyvie out with coached sessions (over 18's only, no children allowed). Clients will also have unlimited access to MacTV On Demand service, LTB Session X service and Nutritional Support. Unused sessions can only/may only be carried over at Mac’s Results' discretion.
Gold+ Membership allows access to eight in-studio full-body strength session per month and access to a personalised programme (unlimited additional full body strength sessions) on the Mac's Results Training App. Clients will have access to the Mac's Results studio in Fyvie out with coached sessions (over 18's only, no children allowed). Clients will also have unlimited access to MacTV On Demand service, LTB Session X service and Nutritional Support. Unused sessions can only/may only be carried over at Mac’s Results' discretion.
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Baby Steps: Prenatal allows access to four in-studio, coached full-body strength sessions per month with a prenatal focus and access to the prenatal programme (2 additional full body strength sessions) on the Mac's Results Training App. Clients will have access to the Mac's Results studio in Fyvie out with coached sessions (over 18's only, no children allowed). Clients will also have unlimited access to MacTV On Demand service, LTB Session X service and Nutritional Support. Unused sessions can only/may only be carried over at Mac’s Results' discretion.
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Baby Steps: Postnatal allows access to four in-studio, coached full-body strength sessions per month with a postnatal focus and access to the postnatal programme (2 additional full body strength sessions) on the Mac's Results Training App. Clients will have access to the Mac's Results studio in Fyvie out with coached sessions (over 18's only, no children allowed). Clients will also have unlimited access to MacTV On Demand service, LTB Session X service and Nutritional Support. Unused sessions can only/may only be carried over at Mac’s Results' discretion.
Gym Booking sessions gives clients unlimited access to Mac's Results Studio Fyvie between coached sessions, this is included in all memberships. Please refer to the Gym booking sessions' terms and conditions when booking.
Sessions are held in my gym space except in the event of government restrictions that prevent me from doing so, in this case, sessions will be pre-recorded or facilitated on zoom at Mac's Result’s discretion. By purchasing from Mac's Results you acknowledge that no refunds, exchanges or changes to memberships will be permitted in the event of a lockdown, except when offered by Mac's Results.
Online coaching allows access to a strength programme on the Mac's Results Training App. Clients are entitled to one 15 minute coaching call a month. Unused calls cannot be carried over into the next month.
All sales are final and non-refundable or exchangeable.
Before taking part in activities you must fill out a health questionnaire.
Normal membership booking restrictions apply.
Session booking cancellation policy requires 8 hours notice for cancellations to be made via our app by the member.
Cancellations within 8 hours of your session require an email notice to macsresults@gmail.com to let the coach know not to expect you.
Multiple late cancellations or no shows will result in a fee.
Cancellation of membership requires one membership month notice in writing to macsresults@gmail.com this means that your notice will be taken from your next payment date. Membership fees cannot be pro-rated or part exchanged under any circumstances. Cancellation of your Direct Debit without notice will incur a fee equivalent to 1 month’s membership.
If you require to pause your membership, this can be done for a minimum of 3 months and requires one month's notice in writing as above. There will be a fee for this service which you will be notified of at the time of request.
Mac's Results' reserves the right to amend these terms and conditions and withdraw the offer or change our timetable at any time, without notice.
Children and Gym Sessions
You are welcome to bring your little one, my gym space is big enough that I can accommodate car seats and prams, play-mats, bouncer chairs or anything else your little one likes to sit in. It goes without saying that both the safety of you and your little one are paramount. The gym is family-friendly and I am happy to have children there but of course, it is still an environment with lots of hazards and others working, I ask that you are mindful of this and keep your little one close to you at all times. I am always happy to hold, settle and rock babies so that you can continue your workouts and things can always be adapted to suit how you are both feeling that day. The studio can also be quite cold even with the fire on so please wrap your baby up nice and warm!
Health and Safety
It is essential that all clients have been signed off by their GP before starting their exercise programme, I also recommend that all of my clients, regardless of postnatal age, birth and recovery experience, seek out a qualified women’s health physiotherapist and have a check up. There is a probability that exercising will flag up some underlying issues with your anatomy and potential traumas in your body from pregnancy and birth, whilst I am a fully qualified and insured pre and postnatal exercise specialist, I am not a physiotherapists and it is useful for all of us to work together in order to help you on your fitness journey.
Lastly I would hope that you have sought me out because you have been touched in one way or another, either by a recommendation about our services, something I have posted online or a conversation you have had with me about what we do. I am passionate about helping and healing bodies and I promise that I will work with you as an individual and offer you the tools that I believe in from my own experience. It’s important that you consider your fitness journey as a long term process rather than a short term goal. There are often a few obstacles that we have to overcome at the beginning of our journey and our goal is to encourage mindful, intentional and safe exercise that will allow you to find freedom in movement, to feel good in your whole body and mind and to live injury and pain free. I will always be open and honest about what we are doing and our programme together is never set in stone, ultimately life will throw some things your way and I will always endeavour to find a way to help you accommodate these things without losing sight of your journey.
If you haven’t already please follow me on social media & add my email address to your favourites to avoid missing updates:
Facebook: https://www.facebook.com/macsresults
Instagram: https://www.instagram.com/macsresults_pt/
Email: macsresults@gmail.com
As always if you have any questions or reservations please do not hesitate to get in touch.
Privacy Policy
At Mac's Results, accessible from http://www.macsresults.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mac's Results and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mac's Results. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Log Files
Mac's Results follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Mac's Results.Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Mac's Results, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Mac's Results has no access to or control over these cookies that are used by third-party advertisers.Third Party Privacy PoliciesMac's Results's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.The right to erasure – You have the right to request that we erase your personal data, under certain conditions.The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Mac's Results does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.